The goal of SkiWax.ca is to provide ski wax and accessories to skiers across Canada.

A lot of skiers across the country have difficulty getting a good wax selection -- particularly in locations remote from well stocked ski shops. This includes everyone from recreational skiers to racers. Skiwax.ca is here to help you with your wax selection. As you'll see browsing through the web site we have a wide variety and range of waxes and accessories. From old wood skis to the modern race skis you're covered -- tip to tail!

At SkiWax.ca we really enjoy skiing a lot. And we know the right wax makes skiing even more enjoyable! Not too surprising we like ski wax -- even klister! You just need to know the best and easiest way to apply it. That's the secret to having a great ski day. But we keep no secrets here. Our technical pages are geared toward helping you choose the right wax and applying it without fuss.

We look forward to hearing from you with any questions or comments you might want to ask us at Ask@SkiWax.ca or by telephone at (519) 747-8032.

If you have placed an order and have any questions please e-mail Orders@SkiWax.ca or telephone at (519) 747-8032.

Skiwax.ca is located at 535 Blue Beech Blvd, Waterloo, Ontario, N2V 2T4 with a telephone number of (519) 747-8032. Skiwax.ca is a registered merchant with Visa and Mastercard.

Skiwax.ca has a series of Policies and Procedures listed below. If you have any questions or would like more information please contact us.

Shopping Carts: Shopping carts only contain the wax and waxing accessories that you have selected. They do not contain any personal information such as credit card numbers, e-mail addresses or telephone numbers. If you decide to surf the Internet before purchasing then your shopping cart is held for you (for one week). You can remove items from your cart at checkout time.

Delivery: Shipping your order to you is important and we want to see that it arrives with reasonable speed. Most items can be shipped by XpressPost or Courier. By Courier the order should arrive in 1 to 2 business days once you receive confirmation by e-mail that the item has shipped. By XpressPost the order should arrive in 1 to 3 business days once you receive confirmation by e-mail that the item has shipped. Orders by XpressPost to the USA take between 3 to 5 business days. All deliveries will be made to physical addresses only. If you have any questions about shipping please e-mail or telephone us. We want you to feel comfortable with your order.

Transactions: All transactions are in Canadian Dollars. Your account will only be debited once your order has shipped. Further your order will only be debited for the items that are actually shipped. If you feel that we have made an error in debiting your account please let us know as soon as possible by e-mail or telephone.

Cancellation: Orders received are shipped as soon as possible. This usually means about 4:00pm Eastern Time. Items are not charged to your account until they are shipped. The sooner you can notify Skiwax.ca that you would like to cancel your order the easier it is for everyone. There is no charge for a cancelled order unless it has already been shipped. Once shipped, if you still want to cancel your order, it becomes a Return.

Returns: You may return ordered items provided that they have not been used or damaged, and the items must be received back at SkiWax.ca with two weeks. You must contact Skiwax.ca before making a return by e-mail or telephone and receive a return authorization number. Once items have been received back at Skiwax.ca your account will be credited less the cost of shipping.

Security: You can verify that the Skiwax.ca web site is correct with the GeoTrust icon located on the home page. The site has been checked further by the credit card companies. You should also know that each order is human verified and that your credit card number cannot be automatically charged from the web site. Credit cards are charged off-line.

Credit Card Numbers: Skiwax.ca is a directly registered merchant with Visa and Mastercard; the Skiwax.ca site is also verified by GeoTrust (click on the logos on the home page). Your credit card number is only collected over a 128-bit SSL (Secure Socket Layer) connection. This makes it very difficult for someone to read it on the Internet. Once the order is received containing the credit card number, the order is encrypted with a 1024-bit key. This makes it extremely difficult for anyone to read the order. Orders are collected and removed from the web server to machines not accessible via the Internet. The order is temporarily opened to fill it and charge the credit card. The order is then encrypted back. In the unlikely event that the Skiwax.ca web site is broken into, each order could only be read after several years of attempting to decrypt the order. If you would prefer to telephone your credit card number to SkiWax.ca please read the payment methods page.

Privacy: The information collected to complete your order stays with Skiwax.ca. The information is not provided or sold to any third party. The information in your order is maintained for reference in case it is needed to verify shipping, ordered items, etc. Skiwax.ca will use your e-mail address to inform you of the status of your order. Skiwax.ca may use your e-mail address to check that you are satisfied with your order or inform you of news about the Skiwax.ca web site.

Cookies: We don't like web browser cookies and so we don't use web browser cookies. Computer technology doesn't really require them. Cookies should be something that you enjoy as a snack after skiing! :-)

Skiwax.ca is Canada's on-line ski wax speciality shop. Founded in 2002 by Rodney Ruddock to meet the needs of skiers across Canada. Based in Kitchener, Ontario and connected across the country via the Internet. It's your ski wax shop in your own home!

If you have any questions about this web site or it's content please contact Ask@SkiWax.ca.